We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is excellent employees. But if you are reading this, you’re a Parts,...
FCA Lights the Way
FCA US dealerships are brightening the night for their customers who shop for new cars and trucks after sundown.
FCA US has launched its “FCA Bright Initiative” that...
Let Buyers Do It at Home
Most dealerships understand that much of the car-buying process takes place online. From comparing different makes and models to researching pricing and trade-in values, car...
You Got their CPO Business, Now Keep Them: Here’s 5 Ways!
You want to retain every buyer to whom you sell a certified pre-owned (CPO) vehicle to this year – and not...
Making and Measuring Goals — And Winning
Few get to start anything from scratch. A complete do-over. But that’s exactly what happened to Don Chalmers and his team and as a...
“Some folks might think that the phrase “micro-moments” is just some buzzword that’ll fade into the background, but that isn’t the case at all.”
Micro-moments are becoming a crucial part of...
Engaging Advisor to Assist
The time has come. You have well-thought-out reasons to sell your business. You have put your business in the best possible position for sale. You are...