Mike Cavanaugh on the State of BDCs: ‘Dealers have to make a commitment’
The role of the BDC is becoming ever-important in today's business climate. The days of having a call center type of environment where employees...
CEO Jimmy Ellis Discusses How the Jim Ellis Auto Group Was Prepared for COVID-19...
Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has...
Carmakers Remain Hopeful Despite Disappointing Q2 Sales Results
Though not unexpected, the continued downward trajectory of car sales this year still hurts. Overall, top brands such as Ford, Fiat Chrysler, and General...
Developing Story: Ford CEO Jim Hackett is Out, Jim Farley Steps In
We have breaking news out of Ford Motor Company. CEO Jim Hackett is stepping down from his position effective October 1st. He will be...
Five Types of Video Content To Share With Your Audience in 2020
Data from Google revealed that 75 percent of auto shoppers say that online video has influenced their shopping habits or purchases. Video plays a...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
