Dealers' #1 source for auto industry news, content, coaching & analysis

Home Tags Video communication

Tag: video communication

no fault found diagnosis

How service departments can handle no fault found diagnosis

0
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail...

Video communication during service visits breaks the trust barrier

0
According to a 2020 study by CDK Global, 55% of consumers identified distrust as one of the main reasons for choosing aftermarket service providers...