Tag: The Bowl Has Been Shattered. You Get to Rebuild It

Trump

Trump Announces Tariff on Canadian Aluminum, Heating Up Trade Dispute

On Thursday, August 6th, President Donald Trump announced the United States would be re-imposing 10 percent tariffs on aluminum imports from Canada. The highly...
servicevideo

4 Disciplines that Create a Standard of Accountability in the Service Drive

In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With...
Dave Andersonvideo

Dave Anderson on Leading a New Hire Just Starting Out in the Business

This week, one of our viewers sent in the question: What’s the best advice I can give a salesperson just starting out in the...
Dhivya Suryadevara

Former GM CFO Dhivya Suryadevara Moves to Stripe

General Motors’ chief financial officer Dhivya Suryadevara has left the automaker for an executive role at Stripe, according to a press release on August...
Hilary Haronvideo

CA Dealer Hilary Haron on Facing Inventory Concerns and Encouraging Women to Work in...

As one of the earliest hotspots of the COVID-19 outbreak in the U.S., the state of California adopted some of the strictest business regulations...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...