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Service Director Manny Escalon on Customer Retention During the Pandemic

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Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We...
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What a Diagnostic Fee Actually Costs You

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On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department. Whenever...