Tag: optimization

Jay Feldmanvideo

Midwest Dealer Jay Feldman Discusses Acquiring 4th Dealership with Actor Mark Wahlberg

Strategic partnerships can create great opportunities for success. For Jay Feldman, CEO of Feldman Automotive, a partnership with actor and auto enthusiast Mark Wahlberg...
Dave Andersonvideo

Dave Anderson on Leading a New Hire Just Starting Out in the Business

This week, one of our viewers sent in the question: What’s the best advice I can give a salesperson just starting out in the...
loyalty

Keep Them Coming Back: 5 Ways to Build Customer Loyalty

Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this...
General managervideo

3 Items a First-Time General Manager Needs to Focus On – Shawn Hays

On today’s show, we welcome back Your Car Guy, Shawn Hays, General Manager at Carter Myers Colonial Chevrolet in Richmond, Virginia. This is Shawn's...
customers

Tips for Retaining Customers Amid the COVID-19 Pandemic

There is no doubt in anyone’s mind that the COVID-19 pandemic has greatly impacted businesses and consumers in a way most people would have...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...