Tag: New to Big

customers

Tips for Retaining Customers Amid the COVID-19 Pandemic

There is no doubt in anyone’s mind that the COVID-19 pandemic has greatly impacted businesses and consumers in a way most people would have...
Steve Jordanvideo

Steve Jordan Joins KAR Global After 7 Years as NIADA President

Earlier this week, industry heavyweight KAR Global announced that auto retail veteran Steve Jordan would join their ranks this September as their executive vice...
Active Driving Assistance

AAA Report Shows How Active Driving Assistance Performs in Real-Life

There’s a lot to look forward to when it comes to fully autonomous vehicles (AVs) like safer roads, reduced greenhouse gas emissions, less traffic,...
servicevideo

Bill Springer on What Consumers Value Most in the Service Department

DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President...
de blasiovideo

Brian Benstock Calls De Blasio’s Remarks on Autos, ‘completely irresponsible’

Last Thursday evening, New York City mayor Bill de Blasio made some controversial statements in a press conference regarding whether New Yorkers should purchase...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...