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the process

The Process of Creating a Great Process

Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their processes....

GM’s Head of Open Innovation Discusses How Dealers Can Innovate Internally...

TedĀ GrahamĀ is the Head of Open Innovation at GM and works with emerging technology partners to solve important problems that will shape the future of...