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Shep Hyken

What companies need to know about the holiday shopper- Shep Hyken

The holiday season is a great time to win over customers in any industry. Shep Hyken, a customer service and experience expert, goes over...

How to Stay Positive and Become Your Best Self – Mark...

It’s important now more than ever to maintain a positive attitude amidst the pressures of this sales season. On today’s show, we speak with...