How to Stay Positive and Become Your Best Self – Mark Sephton, Best-Selling Author
It’s important now more than ever to maintain a positive attitude amidst the pressures of this sales season. On today’s show, we speak with...
What are Today’s Car Buyers Looking for in Their New Vehicles?
The days of customers only having a preference for color, make, and model are long gone.Today, car buyers can customize vehicles in a variety...
What Your Building Design Says About Your Dealership – Nicholas Berndt, AMSI
The design and layout of your dealership is more important than you might think. It should facilitate exceptional customer service and efficiency, from the...
What Dealers Should Expect as OEM’s Shift Toward Electric
There is a perception in the media that dealerships do not like to sell Electric Vehicles (EV). In candid conversation, dealers would likely not...
Preparing for 2019: Remember, It’s the Boring Stuff that Sells Cars
As you and your team review your sales plans for 2019, it’s important to remember that the dealers growing market share use the same...
Never Leave the Customer Alone at Your Desk
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during...
Being Your Customers’ Problem Solver
Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
Fanatical Customer Care
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
Are You Ready to Go All Digital?
On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...
