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CRM, Roessler

How to better drive customer engagement with DriveCentric’s Steve Roessler

A dealership's buying experience is greatly influenced by human interaction. Steve Roessler, Chief Evangelist Officer at DriveCentric, talks about the distinctions between engagement management...

Hold the Phone: The New Rules of Engagement

If it feels like connecting with your shoppers by phone has become more challenging than in years past, you’re not alone. In a recent...