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Infiniti will co-locate with Nissan

Infiniti’s sales crisis sparks co-location deal with Nissan

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In 2013, Infiniti sold 116,455 vehicles in the United States. Nearly a decade later, the automaker's U.S. sales dropped a staggering 45%, with a...
Image of an EV model being charged

New EV models drive October’s market share

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The newest wave of highly anticipated EV models from big brands such as Chevy, Honda, Jeep, and Volkswagen are expected to drive October’s market...
Technology principles to consider when determining your dealership’s technology and human interaction formula

Integrating technology and human touch in car sales: Striking the balance...

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Technology is changing how consumers shop for and buy cars. Yet chatbots, virtual reality applications, and artificial intelligence haven’t eliminated the need for human...
In the auto industry's competitive landscape, dealerships must prioritize customer satisfaction to achieve success

7 strategies for dealerships to enhance customer satisfaction

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In the auto industry's competitive landscape, dealerships must prioritize customer satisfaction to achieve success. Satisfying customers acts as fuel, driving growth and profitability for...
Bill Feinstein

How Honda is making progress on inventory, EVs and affordability —...

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 On this episode of Inside Automotive, CBT News anchor Jim Fitzpatrick is joined by Bill Feinstein, President of Planet Honda in New Hampshire, General...
Studies show that financial stress can heavily limit workplace productivity. Here are three ways dealers can help their employees.

3 low-cost ways to help dealership employees reduce financial stress

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Looking for a competitive edge amid an already insanely competitive automotive marketplace?   Many employers lean towards lead generation and digital marketing as a solution.   “If only...
Matt Wahnon joins Inside Automotive to discuss changing customer service trends in the post-pandemic car business landscape.

Different shoppers mean different customer service practices — Matt Wahnon |...

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Today's car buyers are increasingly diverse and complex, which means dealers must constantly refine their customer service practices. On this episode of Inside Automotive,...
Forward-thinking car dealers have seen fixed operations department profits and efficiency significantly improve over the last year.

Forward-thinking dealers see greater fixed operations profit, efficiency

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Forward-thinking car dealers have seen fixed operations department profits and efficiency significantly improve over the last year, according to new research by Cox Automotive. As...
Bob Morris joins Inside Automotive to discuss a new EV brand titled ARRA, which aims to leverage franchised dealers in the U.S.

How ARRA is looking to upend the direct-to-consumer EV market —...

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Dealers concerned about OEMs and industry disruptors that aim to sell electric vehicles directly to consumers may have a possible solution in ARRA, a new...
Sean Gardner joins Inside Automotive to discuss two complicated issues: negative equity and trade-in customers.

3 tips for helping trade-in customers with negative equity — Sean...

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The number of consumers with negative equity has grown in the post-pandemic era, making trade-ins more difficult for all parties. On this episode of...