3 tasks BDC staff should handle and 3 they should not

Steve Mitchell - February 10, 2023

The Business Development Center (BDC) is the central nervous system of many auto dealerships. It's the hub that makes things happen and the lifeblood that keeps customers returning. That's why BDCs...

Sales & Marketing Articles

5 effective ways to sell the value of the phone call

CBT News - October 14, 2021

On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that gets followed up with a phone...

Sales & Marketing Headlines

2020 Best Practices: The Importance of Personalizing Your Customer’s Buying Experience

CBT News Editorial Team - December 17, 2019

As 2019 quickly comes to a close, dealers’ sights are now set on finishing the year strong and setting up solid expectations for the new decade. If you’re brainstorming new...

Sales & Marketing Auto News

business development center

3 tasks BDC staff should handle and 3 they should not

5 effective ways to sell the value of the phone call

2020 Best Practices: The Importance of Personalizing Your Customer’s Buying Experience

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