Creating an excellent car buying experience for customers is crucial to the success of any dealership. Unfortunately, in today's fast-paced world, consumers have less and less time to spend shopping for vehicles, meaning traditional methods of service may no longer work.
Welcome back to Driving Solutions on CBT News. Today we're joined by Gary Graves, Chief Executive Officer and co-founder of TotalCX, a leading, AI-driven customer experience management platform. Today, we’ll...