When it pertains to the automotive industry, most believe that dealers are headed in the direction of electric vehicles (EVs).
In 2019, McKinsey said, “The automotive customer experience can often feel outdated and inferior, especially for younger customers, who seem
What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the
Looking back at 10 years of CBT News 2022 marks the 10th anniversary of CBT News, your #1 source for
There have been winners, losers, and a lot of discussion surrounding the direct-to-consumer model in retail automotive during 2022. Kevin
While the new car buyer is sure to visit your dealership for a warranty repair, fewer are coming back for
There’s nothing like the comfort of curling up with a good book. But, what if enjoying good books was not
Inside Automotive Bloomberg’s Kevin Tynan on macroeconomic concerns for automotive retailers in 2023 There have been winners, losers, and a
Electric vehicle sales are still not as high as ICEs. However, they are growing, especially as more automakers develop their
The Senate Finance Committee has contacted several automakers, hoping to uncover whether U.S. companies are tied to forced labor in
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