Recently Edmunds released a report looking at car buying trends for 2018 and forecasting projected sales. They looked comprehensively into patterns
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the
It’s usually easy to tell who’s a great salesperson in a dealership. They’re the one with the employee of the
Today on CBTNews.com – Thursday, July 28th, 2018: How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty
CBT News‘ own Jim Fitzpatrick had the opportunity to speak with Sally Whitesell, Founder and CEO of SW Service Solutions,
With June just about done, many are releasing their mid-year reports, giving a sort of “State of the Union” for
AutoNation’s CEO and Chairman, Mike Jackson, is the latest executive to speak out against President Donald Trump’s proposed tariffs on
Is the dress code for auto salespeople becoming too relaxed? 30 years ago, it seemed that everybody wore a suit