Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying. The
The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to
Featured Interview: Why your BDC department should focus on developing strong customer connections in 2021 – Sarah Vantine, Scott Clark
Experian’s Q4 2020 State of the Automotive Finance Market report put alternative fuel financing in the spotlight. Today on CBT
Inbound and outbound calls have changed tremendously during the pandemic. Today, we welcomed Jordan Patterson, Sales Director of Car Wars
Everyone is seeking to live life to its fullest potential. However, not everyone has a clear path on how to
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With
Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer
Featured Interview: How automotive dealers can have a flourishing business model – Gay Hendricks, best-selling author of ‘The Big Leap’
Last week, Texas was hit by one of the worst winter storms in recent memory. Today on CBT News, April Ancira, Chairman