TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Event Coverage

Steve Roessler joins CBT News to discuss the need for new dealership technology and better digital proficiency.

Dealership technology and the future of automotive commerce — Steve Roessler | DriveCentric

- November 2, 2023
Dealership technology is often outdated and used incorrectly, putting many retailers behind the curve on digital retail. However, with consumers conducting more and more of their business online, the retail...
Event Coverage
Peter Macinnis, the founder and CEO of eLend Solutions, discusses how dealers are using transparency to close the trust gap with customers. 

How dealers can bridge the gap in customer trust – Pete MacInnis | eLEND Solutions

- November 1, 2023
Most dealers are growing to be apprehensive due to discussions surrounding the UAW union strikes against the Big Three, interest rates, inflation, and a faltering economy. Even consumers are hesitant...
Event Coverage
A business development center (BDC) is a separate dealership department that brings in sales and service clientele.

Why should dealers customize their BDC? – Matt Raymond | Bowtie Solutions

- November 1, 2023
A business development center (BDC) is a separate dealership department that brings in sales and service clientele. Matt Raymond, Chief Operating Officer at Bowtie Solutions, recently joined Jim Fitzpatrick on...
Event Coverage
Paul Appelbaum joins CBT News at the 2023 Digital Dealer conference to discuss the importance of accurate payment estimates.

How payment estimates impact the customer experience — Paul Appelbaum | OfferLogix

- November 1, 2023
Inaccurate payment estimates are one of the biggest pain points for car buyers, sometimes ruining the dealership experience for consumers. Unfortunately, many dealers rely on outdated systems that prevent them...
Event Coverage
Nathan Fox joins CBT News at the 2023 Digital Dealer conference to discuss the power of merchandising and product storytelling.

Merchandising vehicles through story — Nathan Fox | Cox Automotive

- October 31, 2023
Merchandising is a crucial component of any retail operation, especially in the age of digital commerce, where customers often have little to no access to a product before purchasing. However,...
Event Coverage
CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success — Jessie Hammonds | CDK Global

- October 31, 2023
One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was the driving factor in consumer decision-making,...
Event Coverage
For dealers, technology remains the one aspect that has managed to bridge the "perfect storm," AI, customer data platform, and GA4, together.

How dealers can better utilize the technology in their stores – Kevin Frye | Jeff Wyler

- October 31, 2023
Today's dealers are faced with perplexing operational challenges, yet technology remains the one factor that has managed to bridge the "perfect storm" of artificial intelligence (AI), customer data platforms (CDPs),...
Event Coverage
Jessica Stafford joins CBT News at the 2023 Digital Dealer conference to discuss emerging consumer preferences affecting how cars are bought.

How are consumer preferences changing in response to digital retailing? — Jessica Stafford | Cox Automotive

- October 30, 2023
Consumer preferences have evolved rapidly in the retail automotive sector, completely changing how cars are shopped and sold in the last three years alone. With dealers juggling new technologies, a...
Event Coverage Digital Retailing
How to recruit and retain new and capable workers has become a trending challenge for dealers due to rising customer demands.

How dealers can attract and retain employees post-COVID – David Meraz & John Luciano

- October 30, 2023
Recruiting and retaining new and capable workers has been an ongoing challenge for dealers due to the low unemployment rates and rising customer demands. A component of Street Volkswagen's operations...
Event Coverage
Highlights from the 2023 Digital Dealer Conference: PureCars CEO discusses data's role and challenges of EVs in the auto industry.

Exploring the evolution of data in automotive marketing — Aaron Sheeks | PureCars

- October 30, 2023
Recently, at the 2023 Digital Dealer conference in Las Vegas, CBT News anchor Jim Fitzpatrick spoke with Aaron Sheeks, the Chief Executive Officer for PureCars. The pair explored the nuances of data-driven strategies...
Event Coverage


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CBT News
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