Tag: tech trends
How Service Kiosks Affect Fixed Ops
Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly...
Creating Lifetime Customers in Post-COVID-19 Commerce
COVID-19 forced companies and consumers to adapt rapidly to stressful circumstances. E-commerce became pivotal, and contactless service a necessity. The script for how we...
What Has the Auto Retail Industry Learned Over the Past 8 Weeks? ReconVelocity’s Hugh...
On today’s show, we’re pleased to welcome back Hugh Hathcock, Owner and Founder of ReconVelocity. In this segment, Hugh and Jim discuss what dealers have...
‘Never Let Them See You Sweat’ and Other Leadership Advice from Former NBA Player...
On today’s show, we welcome back best-selling author, speaker, business coach, and former NBA player Walter Bond. Did you enjoy this interview? Please share your thoughts,...
The Long-Term Benefits of Business Innovation During COVID-19 – Erik Wahl, Graffiti Artist, Author...
On today's show, we’re pleased to welcome Erik Wahl, world-famous graffiti artist, acclaimed corporate speaker, and best-selling author of Unthink: Rediscover Your Creative Genius. Did...
Building a Culture Around Your Dealership’s Digital Retailing Process
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Are Your BDC Employees Using the Right Language During this Crisis?
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
April Kerrigan Report: Have Dealership Values Taken a Hit During the...
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Contacting the Customer After the Sale
On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
