TSLA405.74116.8406%
GM82.5004.45%
F12.9850.545%
RIVN17.5150.625%
CYD43.1900.8681%
HMC25.2050.845%
TM219.3406.48%
CVNA394.91032.67%
PAG163.4407.42%
LAD289.38014.51%
AN209.79511.505%
GPI352.31016.83%
ABG213.9609.87%
SAH71.3403.97%
TSLA405.74116.8406%
GM82.5004.45%
F12.9850.545%
RIVN17.5150.625%
CYD43.1900.8681%
HMC25.2050.845%
TM219.3406.48%
CVNA394.91032.67%
PAG163.4407.42%
LAD289.38014.51%
AN209.79511.505%
GPI352.31016.83%
ABG213.9609.87%
SAH71.3403.97%
TSLA405.74116.8406%
GM82.5004.45%
F12.9850.545%
RIVN17.5150.625%
CYD43.1900.8681%
HMC25.2050.845%
TM219.3406.48%
CVNA394.91032.67%
PAG163.4407.42%
LAD289.38014.51%
AN209.79511.505%
GPI352.31016.83%
ABG213.9609.87%
SAH71.3403.97%


repair order surveys

Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows

Independent shops gain ground as dealerships face mounting pressure

- April 17, 2026
On the dash: Independent shops are gaining share, but dealerships still lead at 42% overall service volume. Dealerships win on expertise, OEM parts access, EV repairs, and stronger customer loyalty...
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