Jim Roche of Cox Automotive Explains How the KBB Auto Repair Guide Can Help...
On today's show, Cox Automotive Vice President, Jim Roche joins CBT to discuss the many capabilities of Kelley Blue Book's brand new auto repair...
What the Baby Boomer Buyer Expects from F&I
There have been many articles on how to sell to Gen Z or the Millennials in F&I but it’s just as important to know...
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Dennis McGinn and Jon Burkeen Discuss the Best Ways to Manage Your Recon Process
On today's show, we're excited to talk more about the recon process with Dennis McGinn, founder and CEO of Rapid Recon, and Jon Burkeen,...
Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a...
A House Divided Will Not Stand
"A house divided will not stand." Make sure your heart and mind are in the same place when you come in today. Jonathan Dawson...
Adjusting Your Language for the Customer
On this week's episode of On the Mark, Mark Tewart talks about the power of language and how it can both help and hurt...
Accountability in Dealership Management
On this week's episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held...
Marketing and Sales Attribution
On this week's episode of Auto Marketing Now, Brian Pasch talks about the latest updates in marketing and sales attribution as well as strategies...
