Kelley Blue Book Instant Cash Offer

Greta Crowley, VP of retail marketing at Cox Automotive, explains how AI-driven solutions boost car buyer satisfaction.

Cox Automotive’s Greta Crowley unpacks how AI is driving car buyer satisfaction

Jasmine Kiniklis - August 28, 2025

Artificial intelligence (AI) is rapidly reshaping the car-buying experience, creating a more consumer-centric environment that's driving car buyer satisfaction to an all-time high. In today's episode of Driving Solutions, Greta...

Featured EVs & Technology

What Will the Trade-In and Appraisal Process Look Like as Showrooms Open Back Up? Randy Kobat, KBB

CBT News Editorial Team - May 13, 2020

On today’s show, we’re pleased to welcome back Randy Kobat, Vice President of Operations for Kelley Blue Book Instant Cash Offer. In this segment, Jim and Randy discuss how COVID-19...

Sales & Marketing Auto News

Kelley Blue Book Instant Cash Offer

Cox Automotive’s Greta Crowley unpacks how AI is driving car buyer satisfaction

What Will the Trade-In and Appraisal Process Look Like as Showrooms Open Back Up? Randy Kobat, KBB

Latest Articles

FTC’s pricing crackdown: 3 months since 97 warning letters shook the industry

Group 1 Automotive announces promotion of Bob Andersen to vice president, corporate development and pre-owned operations

America’s salvage yards are burning. Drivers are the ones paying the price

May inventory holds steady at 2.89M, Used-car prices top $30K, Japanese automakers face $40B tariff hit

May inventory holds at 2.89M as robust retail sales tighten market conditions

CarGurus finds used car prices top $30k, new vehicle demand turns positive

Japanese automakers face near $40B hit from U.S. tariffs and EV policy shifts

Trust gap continues to slow autonomous vehicle adoption, JD Power finds

What GM’s autonomous vehicle strategy could mean for dealers

The operational bottleneck most don’t measure