Successfully Implementing Technology in the Service Department
During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is...
Former NFL Player, ESPN Commentator, Author & Cancer Survivor Merril Hoge Talks About Overcoming...
On today's show, we’re pleased to welcome Merril Hoge, former NFL running back for the Pittsburgh Steelers and Chicago Bears. Merril also serves as...
How Service Kiosks Affect Fixed Ops
Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly...
‘Never Let Them See You Sweat’ and Other Leadership Advice from Former NBA Player...
On today’s show, we welcome back best-selling author, speaker, business coach, and former NBA player Walter Bond. Did you enjoy this interview? Please share your thoughts,...
Working with Subprime Shoppers Part of the New Normal?
The US economy will rebound, as it always does. Between today and an eventual stabilization, there are bound to be significant challenges for business...
Building a Culture Around Your Dealership’s Digital Retailing Process
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Are Your BDC Employees Using the Right Language During this Crisis?
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
April Kerrigan Report: Have Dealership Values Taken a Hit During the...
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Contacting the Customer After the Sale
On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
