How to Leverage Digital Innovation and Create Personalized Experiences for Customers – Amy Anderson...
Today on CBT News, we welcome Amy Anderson, Director of Research and Market Intelligence in Cox Automotive and Chase Abbott, Vice President of Sales...
Should Sales Handle F&I? Maybe, Maybe Not.
Back in the day, it would never have been thought of to have a salesperson present F&I products out on the floor. Sales was...
Auto Industry Leaders Express Support for USMCA and Urge Congress to Approve It
With bated breath, many in the automotive industry have been waiting for the word on the United States-Mexico-Canada Agreement (USMCA) and how it will...
Focusing Efforts When Developing Best Practices at Your Dealership
You may have heard the words “best practices” thrown around at meetings, on memos and during conversations at sales conventions. The term refers to...
Tips for Creating a Premier Customer Experience on a Budget
Think about the last time you walked into your favorite store. What sets it apart from average or poor shopping experiences? Is it the...
The Steps to Negotiating
On this week's episode of On the Mark, Mark Tewart talks about having a gameplan when it comes to negotiating and knowing how you...
Using the Right Language When Speaking to the Customer
Many headaches can be avoided in the dealership by using the right language with customers. On this week's episode of Kain & Co., David...
Automotive SEO Strategies
On this week's episode of Auto Marketing Now, Brian Pasch discusses the evolution of automotive SEO, the importance of hosting good content on your...
Special Guest Kim Skaggs Discusses How to Reduce Mistakes When Registering...
On this week's episode of F&I Today, host Becky Chernek is joined by special guest Kim Skaggs, CEO of 50 State DMV. They discuss...
