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Jeff Brownvideo

How Dealers Can Better Support Their Customers During This Unusual Time – Jeff Brown,...

As part of our continuing Coronavirus coverage, we’re pleased to welcome back Jeff Brown, Chief Revenue Officer at Force Marketing. In this segment, Jeff...
supply chains

Dealer Supply Chains Affected During Coronavirus Pandemic

As the coronavirus pandemic deepens, the retail automotive industry is facing disruptions that haven’t been seen previously. News comes daily of closures, limited hours,...
COVID-19video

Will COVID-19 Change Auto Retailing for Good? – Doug Stephens, Retail Prophet

  As part of our ongoing Coronavirus coverage, we’re pleased to welcome Doug Stephens, Founder and President of Retail Prophet and author of "Reengineering Retail:...
COVID-19

COVID-19: What Should Dealers Expect Staff to Do?

Management and staff in retail everywhere are unsure how to deal with the novel coronavirus pandemic. In the current industry, it’s the first time...
Jessica Staffordvideo

How Cox Automotive is Helping Dealers Build Virtual Relationships with Their Customers – Jessica...

As part of our continuing Coronavirus coverage, we’re pleased to welcome back Senior Vice President and GM at Autotrader and Kelley Blue Book, Jessica...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

Are You Presenting Your Menu the Right Way?

On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...

Dealing with Competition as a Car Salesperson

As a car salesperson, you face a lot of competition. On this week's episode of Straight Talk, David Lewis talks about dealing with that...

The Active Delivery Process

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....