Closing the Great Divide
By uniting sales and service, you’ll keep from customers falling between the cracks and in turn, create a loyal base of satisfied buyers. BY BRENDA STANG
A few years ago, I...
TSLA406.4307.28%
GM81.5000.65%
F14.8400.13%
RIVN16.7601.22%
CYD50.0302.11%
HMC26.440-0.63%
TM174.9500%
CVNA64.100-3.72%
PAG180.960-0.06%
LAD313.3800.72%
AN191.530-2.54%
GPI325.3300.42%
ABG199.5300.05%
SAH84.6100.36%
TSLA406.4307.28%
GM81.5000.65%
F14.8400.13%
RIVN16.7601.22%
CYD50.0302.11%
HMC26.440-0.63%
TM174.9500%
CVNA64.100-3.72%
PAG180.960-0.06%
LAD313.3800.72%
AN191.530-2.54%
GPI325.3300.42%
ABG199.5300.05%
SAH84.6100.36%
TSLA406.4307.28%
GM81.5000.65%
F14.8400.13%
RIVN16.7601.22%
CYD50.0302.11%
HMC26.440-0.63%
TM174.9500%
CVNA64.100-3.72%
PAG180.960-0.06%
LAD313.3800.72%
AN191.530-2.54%
GPI325.3300.42%
ABG199.5300.05%
SAH84.6100.36%
Brenda Stang
REAL Success – R is For Retention
If you want to increase customer retention in your dealership, focus on communicating with them to form a connection. BY BRENDA STANG
Customers don’t care about you until they feel that...
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