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air filters

The True Value of Cabin Air Filters

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the often overlooked topic of cabin air...
service appointment

The Value of Making a Service Appointment

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the value of making a service appointment...
service process

Slowing Down in the Service Process

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...
first impression

The Power of the First Impression

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 On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
consistency

The Power of Consistency

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency....
upselling customer

Upselling Customer Pay Revenues

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about upselling customer pay revenues and how to...
customer perception

How Customer Perception Can Impact Your Service Department

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 On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about customer perception and how it impacts the...
customer care

Fanatical Customer Care

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
labor rate

How to Increase the Effective Labor Rate of Your Shop

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...
newscast

Week In Review: How Your Dealership Can Thrive and Become More...

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CBT News Week In Review for December 14th, 2018: How Your Dealership Can Thrive and Become More Profitable in 2019 - Tom Richards, NCM Labs Having...