CBT News – December 14, 2015
On today's show:
Joseph Michelli writer of New York Times #1 Best Seller "Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way", on what it really means to make customers happy
...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Daily Newscast
CBT News – December 11, 2015
On today's show:
Gary Tucker, CEO of DealerRater, discusses online reviews
Tyrell Kennedy, Sales Manager of Nalley Infiniti near Atlanta, shares recruiting and training tips
Jody DeVere of AskPatty.com helps with finding and...
CBT News – December 10, 2015
On today's show:
Jody DeVere of AskPatty.com, on hiring women in the automotive business
Auto industry predictions for the upcoming year
A look at the impact a well maintained website can have on...
CBT News – December 9, 2015
On today's show:
Gary Tucker, CEO of Dealer Rater, share how to get more online reviews
How cheap gas is effecting auto sales
A look at this week’s top OEM...
CBT News – December 8, 2015
On today's show:
How hiring outside the auto industry works for one manager
Why the cars versus trucks debate is important for your dealership
Why an hourly rate is more...
CBT News – December 7, 2015
On today's show:
Gary Tucker, CEO of DealerRater, on improving your online reviews
How one expert explains how to sustain this robust selling pace
Debunking myths about the car-selling process
CBT News – December 4, 2015
On today's show:
Dale Pollak, Chairman and Founder of vAuto, discusses how to achieve success with your used car inventory
Zach Klempf, CEO of Selly Automotive, shares the best strategies...
CBT News – December 3, 2015
On today's show:
Mark Tewart on using life skills to create a bond with customers
Do your sales and service employees know the F&I products you offer?
Creative ways to...
CBT News – December 2, 2015
On today's show:
Zach Klempf, CEO of Selly Automotive, shares the best strategies to stay on top of innovative changes
What older drivers are looking for in their next vehicle
A...
CBT News – December 1, 2015
On today's show:
Tim Kintz, President of the Kintz Group, shares his secret to recruiting good people
Are you missing out on leads due to a flawed chat system?
Why more...
