About: Corey Smith

Corey Smith

Corey Smith brings 26 years of Fixed Operations experience in the automotive industry and is a sought-after expert in service drive and fixed ops training. He is an expert in process development and improvement as well as training and business development strategies, with a proven success rate sustaining increases in revenue, service drive traffic and reduction in expenses, all while maintaining the highest level of employee and customer retention.

The service advisor evolution: What 2026 will demand from fixed ops leaders

Corey Smith - February 24, 2026

The automotive industry is evolving at a rapid pace. Technology continues to accelerate, customer expectations are rising, and dealership margins remain under pressure. In the middle of this change, one...

Fixed-Ops Publishing Partners

Five tips to improve employee retention

Corey Smith - December 28, 2021

With challenges like COVID and lack of inventory, dealerships have had a tough year or two. And recently, the challenge of attracting and keeping employees is becoming an even more...

Management & Leadership Articles

About: Corey Smith

Corey Smith

The service advisor evolution: What 2026 will demand from fixed ops leaders

Five tips to improve employee retention

Latest Articles

White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa

GM to invest more than $150 million in Saginaw Metal Casting Plant

White House revises metals tariffs, shifts calculation method

Stellantis explores EV production in Canada with China’s Leapmotor

NHTSA weighs U.S. ban on defective Chinese airbag components

Toyota bets on EV rebound with seven-model U.S. lineup

Affordability takes center stage at the 2026 NY Auto Show

Legal battles reshape car sales

California’s war on classic cars just hit a wall– Thanks to Jay Leno