Alyssa Whitmore is a Marketing Specialist at Car Wars, a comprehensive call tracking and phone handling solution. Car Wars allows dealerships to gain visibility on phone calls, capture more leads, and improve the caller experience. Dominate every call, everyday with Car Wars. Train your agents to Own the Phone and effectively handle customer inquiries with CRISP Certification.
Over the past two years, the phone has secured its place as the most reliable and common form of communication. While texting and online chatting are becoming more common, most...