The automotive industry has long suffered from a lack of trust due to perceptions of dishonesty and aggressive sales tactics.
Building a culture of accountability in any business is not easy, but it is critical for the success of teams,
Inside Automotive Why form submissions deter modern car buyers — Kevin Frye Understanding the wants, needs and pain points of
Ford is launching a new F-150 Lightning model called the F-150 Lightning Flash, a technologically advanced vehicle that includes most
The United Auto Workers union submitted a counteroffer to General Motors on Monday as its members faced a new wave
Kia and Hyundai sales rose in September throughout the U.S. but trended in opposite directions over the course of the third
General Motors would incur fines totaling $6.5 billion and Chrysler parent Stellantis $3 billion due to Biden’s administration plan to
The proliferation of online car shopping and digital retail in the automotive industry has presented both opportunities and challenges for
Since electric cars hit the road and have slowly become more mainstream, service departments have been wondering how to maintain
While you may use mystery shopping to assess your dealership’s in-person sales, do you take the same measures for online