How Ron Marhofer Auto Family Has Continued to Thrive for 100 Years – Chris Marhofer, COO

After starting as an independent service garage in 1919 and adding its first Chevrolet franchise in the 1920s, Ron Marhofer

How Ron Marhofer Auto Family Has Continued to Thrive for 100 Years – Chris Marhofer, COO | How to Turn Recalls Into Positive Customer Experiences | How Your Dealership Staff Can Improve Their Communication with Customers

Today on CBTNews.com – Monday, September 24th, 2019: How Ron Marhofer Auto Family Has Continued to Thrive for 100 Years

On this week’s episode of Straight Talk, David Lewis tells you the number one reason why a customer will

Operating a dealership is fraught with challenges and obstacles that are completely out of your control. Because of that, it’s

Thank you so much for joining us on another edition of CBT News. Today, we’re pleased to welcome back Zach

The internet is having a moment, which could lead dealerships to question whether the smart move would be to move

Today on CBTNews.com – Monday, September 23rd, 2019: What Dealers Can Learn From Auto Retail Disruptors Like Carvana and Amazon

Competition is heating up. Shoppers are more informed than ever. Margins are shrinking. Amid the challenges and chaos of a

In leadership, people don’t always have to like you, but they do have to respect and trust you. On this

In a way, the need for succession planning mirrors gravity. Because, as certain as a ball thrown in the air