Rob’s company specializes in training engagements for dealership fixed-ops clients throughout the U.S. and Canada. It aims for dramatic and profitable improvements in a dealership’s fixed operations in both processes and people. He also writes a free weekly newsletter and holds a free weekly conference call on fixed operations topics.
Quickly undertake these changes in pricing, recommending and scheduling.
BY ROB GEHRING
Every service department wants to maximize its results on repair orders – just ask them. The tone of the conversation...