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Mark LaNeve is the president of Charge Enterprises, a company specializing in EV infrastructure solutions, and a former executive at automakers GM and Ford. He has professional knowledge of the...
In the latest J.D. Power Customer Service Index study, buyers again reported declining satisfaction, the first year-over-year drop since 1995.
The negative trend in the consumer experience is echoed in other...
General Motors has contributed to series C funding for Envisics, a tech startup planning to introduce holographic head-up displays for vehicles as soon as 2023.
The UK-based startup announced on Thursday...
A report by Automotive News reveals that over 120 Ford dealers have signed on with the automaker's initiative to open fleet-focused commercial service centers across the nation.
Although Ford already works...
An analyst at investment firm Berenberg has downgraded Tesla's stock rating from buy to hold, following an unexpected series of price cuts and an Investor Day which drew mixed reviews...
On this episode of Inside Automotive, Jason Frampton, Market President of Ken Garff Automotive Group, joins host Jim Fitzpatrick to discuss how his dealership is acclimating to a changed market...
General Motors has announced additional details for its upcoming driver-assistance platform Ultra Cruise, one day after an executive at its robotaxi subsidiary, Cruise, spoke of plans to cut technology costs.
On...
Ford has announced that it will increase production for some of its best-selling vehicles, after becoming the top-seller in the U.S. during February.
In its announcement, the automaker noted that it...
Dealers understand the importance of excellent customer service more than anyone. But under the influences of technological advancements and financial crises, consumer needs have transformed faster than retailers can accommodate....
Certain versions of Tesla's Model S and Model X have been discounted by an additional 4% and 9% respectively, following unexpected lineup-wide price cuts in January.
The two vehicles are among...