The 100 Year Interview
If you were being interviewed at 100 years old, what would you want to talk about? We usually set goals for the future, but...
Selling Your Personality
Focusing on being unique and different from what the customer expects from a salesperson is very beneficial. On today's Saturday Morning Sales Meeting, David Lewis...
Confirming and Destroying Stereotypes
Every customer has a stereotype about the car-buying experience. It's on you to confirm or destroy that stereotype. Saturday Morning Sales Meeting with Jonathan...
The Importance of a Dealership’s Unique Digital Retailing Process – Drew Tutton & Tim...
Today on CBTNews.com - Wednesday, July 17th, 2019: The Importance of a Dealership's Unique Digital Retailing Process - Tim Cox, CarNow & Drew Tutton, Ed...
6 Strategies to Manage Conflict and Improve Working Relationships
Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
How to Properly Handle Inbound Service Calls for Greater Profitability
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
The Importance of a Dealership’s Unique Digital Retailing Process – Tim Cox, CarNow &...
Today on CBT News, we welcome back Tim Cox, co-founder of CarNow, and Drew Tutton, General Manager at Ed Voyles Chrysler, Dodge, and Jeep,...
How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global
CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...
Paul, this was a great segment on goal setting… I’m sharing it with my sales teams right now! Thanks for the Saturday morning “pump-me-up!”