The Tom Stuker Show with Tom Stuker
On this week's episode of The Tom Stuker Show
Tom Stuker talks about taking your Sales and BDC department to the next level.
TSLA380.6801.95%
GM82.0101.78%
F12.2750.125%
RIVN14.510-0.09%
CYD32.1900.32%
HMC31.8100.03%
TM185.5701.45%
CVNA63.8600.14%
PAG199.010-1.58%
LAD292.510-10.49%
AN158.140-3.53%
GPI236.960-4.48%
ABG169.760-2.07%
SAH61.000-1.63%
TSLA380.6801.95%
GM82.0101.78%
F12.2750.125%
RIVN14.510-0.09%
CYD32.1900.32%
HMC31.8100.03%
TM185.5701.45%
CVNA63.8600.14%
PAG199.010-1.58%
LAD292.510-10.49%
AN158.140-3.53%
GPI236.960-4.48%
ABG169.760-2.07%
SAH61.000-1.63%
TSLA380.6801.95%
GM82.0101.78%
F12.2750.125%
RIVN14.510-0.09%
CYD32.1900.32%
HMC31.8100.03%
TM185.5701.45%
CVNA63.8600.14%
PAG199.010-1.58%
LAD292.510-10.49%
AN158.140-3.53%
GPI236.960-4.48%
ABG169.760-2.07%
SAH61.000-1.63%
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Attitude matters in Customer Service
Attitude matters in Customer Service
I’ve known Dennis Tilko for more than 30 years. In all that time, the only thing that’s changed is his attitude. It keeps getting more and...
F&I Today | Meeting The Customer On Their Terms
On this week's episode of F&I Today
Becky Chernek discusses the benefits of the F&I meet and greet and why meeting the customer on their terms reduces the F&I bottleneck increases profits...
Tips on how to build a strong Dealership Relationship
Tips on how to build a Strong Dealership Relationship
Perfect start to a happy dealership relationship
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That new car smell, the new features, showing off to your friends and coworkers. These...
Jim Roche from X-Time discusses fixed ops with CBT Founder Jim Fitzpatrick
Jim Roche from X-Time discusses fixed ops with CBT Founder Jim Fitzpatrick
Jim Roche of X-Time sat down with Jim Fitzpatrick of CBT to discuss the evolution of the service department...
How Football Training Camp Brings Sales
Editor's Note
By Mary Welch
Roger Scholfield’s father had a plaque in his used car dealership office in Augusta, Kanas. It read “Service Means Sales.” Vic Scholfield’s, Roger’s father, was a firm believer...
F&I Today |Tony Troussov | Increase Profits, Sales, And Customer Satisfaction
On this week's episode of F&I Today
Becky Chernek sits down with Tony Troussov to discuss the integration of digital F&I tools (iPad FI menus, DocuPads) and how they can increase profits,...
The 10% Solution
Steps to Delivery on Your Marketing
By Glenn Pasch
Every month dealers spend anywhere from $10K to over $100K a month on automotive marketing. From traditional ads on TV, radio, newspapers, direct mail...
Service Means Sales
A Service-First Philosophy Keeps Honda Dealership Growing
By Mary Welch
Vic Scholfield was a visionary when it came to customer service. Scholfield, and his brother Dick, opened up a used car lot in...
Fine Tuning Your Employees
How to make the "Hard Talk", easy
By Chuck Sujansky
You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review” and sets a date and time...
