This week on Straight Talk with David Lewis
David Lewis goes over Part 3 of 6 in David's series about overcoming customer objections. This week he focuses on the importance of preparation.
CBT News September 8, 2016
5 Ways to get important task done
How to Market to Generation Z
Consumers are Purchasing More Used Cars
How to Retain Customers in your Service...
Building Used Car Profits with Dale Pollak
Dealerships with strong used-car operations share two things in common. They’ve reduced the cost of acquiring inventory cars and recondition them faster.
“Margin compression in...
You are just a crappy boss
By Glenn Pasch
Funny how I keep reading posts about the problem with the new generation. How they are clueless, nothing motivates them, bad attitudes etc.
Funny...
Change Is Good If You Embrace It
By Michia Rorsheen
Judging by the growing trend towards online car buying, it may appear dealerships face a shrinking role in the self-directed economy. Not so,...
Seizing More Service Department Business & Opportunity!
By Michael Roppo
Many Dealers, leaders and managers tend not to discover the opportunities to do more business that sometimes is right in the trenches of...
On this week's episode of F&I Today
Becky Chernek interviews Jody DeVeer, CEO of AskPatty.com, on the importance of how to attract, train and retain more women in the automotive industry.
Building Loyalty Among Customers
Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct.
Service customers at Ciccolo’s Porsche Norwell in suburban Boston stay with the...
This Weeks OEM Headlines
Hyundai is bringing Apple CarPlay and Android Auto to some of its older cars - Hyundai will expand support for Apple CarPlay and Android Auto to a number...