Guess Who Foots the Bill for Those Vendor Perks?
The area rep for Vendor X, a digital marketing provider, just drove away from your dealership with your internet manager in the passenger seat. Don’t worry, they’ll be back; your...
TSLA328.5809.05%
GM87.5800.64%
F13.9800.19%
RIVN16.0000.62%
CYD47.320-1.41%
HMC31.8201.09%
TM190.0902.6%
CVNA70.8502.51%
PAG216.4100.01%
LAD375.6300.55%
AN209.230-2.1%
GPI266.470-4.35%
ABG214.320-1.67%
SAH82.440-2.45%
TSLA328.5809.05%
GM87.5800.64%
F13.9800.19%
RIVN16.0000.62%
CYD47.320-1.41%
HMC31.8201.09%
TM190.0902.6%
CVNA70.8502.51%
PAG216.4100.01%
LAD375.6300.55%
AN209.230-2.1%
GPI266.470-4.35%
ABG214.320-1.67%
SAH82.440-2.45%
TSLA328.5809.05%
GM87.5800.64%
F13.9800.19%
RIVN16.0000.62%
CYD47.320-1.41%
HMC31.8201.09%
TM190.0902.6%
CVNA70.8502.51%
PAG216.4100.01%
LAD375.6300.55%
AN209.230-2.1%
GPI266.470-4.35%
ABG214.320-1.67%
SAH82.440-2.45%
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Appropriate Behavior in A Dealership Starts at The Top
Ford Motor Company sent a strong message to employees and the public this week, sending one of its top executives packing after investigations revealed incidents of “inappropriate behavior.”
The executive, Raj...
Should we go after new customers?
Customer retention has been a buzz-phrase in the automotive industry for quite some time now. Customer retention is essentially the ability of a company to retain its customers over a...
Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team
CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and engaging . SW Service Solutions provides...
How can Analytics Help your Parts Department?
This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in the not so distant past. When...
Stair Step Incentive Programs Aren’t All Bad
Quota kickbacks have a place in the automotive industry with benefits for both consumers and some dealers.
Programs that reward dealer volume sales, known as stair-step programs, are derided by a...
Save Money on Audits by Tracking Warranty Compliances
Automotive Warranty Network specializes in manufacturer warranty for the majority of Major Manufactures to help save money by a tracking process. Lisa Reinecker, President and Chief Executive Office at AWN,...
5 Trends in Dealership Facility Design
Digital shopping is all the rage in the automotive industry. Much attention has been drawn to the online buying habits of potential car buyers. As a result, many industry marketing...
Ganley Auto Group, Approaching $2 Billion
Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure bet he will in 2019. He...
Planting the Seed for the Service Contract
Why It’s a Mistake
Having been on both sides of the aisle as a Salesperson and F&I Manager, I have my own experiences and stories that have absolutely convinced me that...
