TSLA428.35016.56%
GM78.8000.39%
F12.3250.145%
RIVN14.2200.045%
CYD46.2402.51%
HMC24.5100.45%
TM187.530-1.47%
CVNA77.940-2.064%
PAG173.8102.2%
LAD293.9902.89%
AN205.9700.68%
GPI357.8307.67%
ABG200.390-0.06%
SAH81.2001.07%
TSLA428.35016.56%
GM78.8000.39%
F12.3250.145%
RIVN14.2200.045%
CYD46.2402.51%
HMC24.5100.45%
TM187.530-1.47%
CVNA77.940-2.064%
PAG173.8102.2%
LAD293.9902.89%
AN205.9700.68%
GPI357.8307.67%
ABG200.390-0.06%
SAH81.2001.07%
TSLA428.35016.56%
GM78.8000.39%
F12.3250.145%
RIVN14.2200.045%
CYD46.2402.51%
HMC24.5100.45%
TM187.530-1.47%
CVNA77.940-2.064%
PAG173.8102.2%
LAD293.9902.89%
AN205.9700.68%
GPI357.8307.67%
ABG200.390-0.06%
SAH81.2001.07%

Search for: epa

ebay

Keys to Success for Selling Parts on eBay

- January 11, 2018
The demand for auto parts on eBay is through the roof. eBay has devoted an entire website to selling auto parts called eBay Motors. eBay Motors is not just another...
dispatching

Strategic Dispatching

- January 10, 2018
Dispatching is one of the most critical processes in our dealership service departments today.  Since throughput is the key to profitability, dispatching is not a function that should be left...
service drive value

Help Your Customers See the Value in Your Service Drive

- January 10, 2018
If you happen to be someone who grew up in the days when grocery stores gave S&H Green Stamps, Plaid Stamps or Top Value Stamps with every purchase, you may...
Gen Z

The Arrival of Generation Z: Four Insights into Their Buying Habits

- January 10, 2018
In the last ten years, the story has been about Millennials. Their wants, buying habits, and beliefs have inspired numerous studies and news reports. Crafting a formula to gain their...
newscast

How to successfully cater to younger employees | Will automakers push incentives on faster-selling, higher-margin vehicles? | What customers want in a dream car

- January 9, 2018
  On today's CBT Newscast for Tuesday, January 9th, 2018: How to successfully cater to younger employees As a generation, they have been called everything negative you can think of: lazy, entitled, selfish,...
cross-cultural selling

Cross-Cultural Selling in Retail Automotive

- January 8, 2018
Today’s multi-cultural society is a discussion many Americans are having and regardless of which side we are on in this conversation, most of us are dealing with some degree of...
sales staff

It’s Not About Volume: Make it happen with what you’ve got!

- January 5, 2018
John, a seasoned F&I manager, asked the question: “When business slows down, how do I get through the lean periods?” The answer to that is as simple as it is...
service advisor

Proper Training Processes for a New Service Advisor

- January 4, 2018
The service department front line is a pivotal position in the dealership. Staff there have the ability to create loyal customers or repel your clientele swiftly. Each service advisor generates...

Service Retention: How online culture is slowly killing your service drive – Total Customer Connect

- January 3, 2018
Most Americans shop on Amazon or eBay and the negative impact on brick and mortar retail outlets is far-reaching. Customers have proven they want to shop and order goods and...
service drive

How to Entice More Service Drive Customers with Targeted Messages

- January 3, 2018
You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you give the right coupon (the right...
CBT News
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