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Week In Review: Avoid These 5 Outdated Practices to Gain Your...
CBT News Week In Review for Friday, May 17th, 2019:
Avoid These 5 Outdated Practices to Gain Your Customer's Trust - Joseph Michelli, NYT Best-Selling...
Week In Review: How Your Sales Department Can Dramatically Increase Closing...
CBT News Week In Review for Friday, March 1st, 2019:
How Your Sales Department Can Dramatically Increase Closing Percentages - Brian Finnegan, Advanced Dealer Concepts
Dealers...
Improve Your Employees Experiences to Enhance Your Dealership’s Success | Used...
Today on CBTNews.com - Wednesday, August 8th, 2018:
Improve Your Employees Experiences to Enhance Your Dealership's Success - Joseph Michelli, NYTimes Best Selling Author
Internationally recognized...
How To Enhance Your Employees Experiences to Promote Success | Manheim...
Today on CBTNews.com - Tuesday, June 26th, 2018:
How To Enhance Your Employees Experiences to Promote Success - Joseph Michelli
Internationally recognized speaker, author, consultant, and...
Does Your Dealership Experience Meet Your Customer’s Expectations? | Daimler Profit...
Today on CBTNews.com - Friday, June 22nd, 2018:
Does Your Dealership Experience Meet Your Customer's Expectations? - Joseph Michelli, NYTimes Best Seller
Our guest today on...
CBT News – December 18, 2015
On today's show:
Marc Fields, CEO of Ford, gives us his thoughts about sales for the Auto Industry for 2016.
Joseph Michelli, author of numerous...
CBT News – December 14, 2015
On today's show:
Joseph Michelli writer of New York Times #1 Best Seller "Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way", on what it...
How this underrated employee benefit is helping dealers shrink turnover
When speaking with people about their personal and business finances I find much of an individual’s stress is caused by the unknown. As the...
Leading employees through times of change — Scott Mautz
Initiating change can be challenging for everyone, but, as leaders, business owners can find it even more difficult to guide their employees throughout developments...