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How Rising Transaction Rates Could Affect Your Dealership’s Bottom Line –...
The auto industry ended on another high for 2018, and 2019 is poised to be another strong year as well. While higher interest rates and...
Week In Review: WardsAuto’s Steve Finlay on Today’s F&I Process |...
Today on CBTNews.com - Friday, November 16th, 2018:
The Friend of a Friend: Uncovering the Extended Networks within Your Current Clientele - David Burkus
Amazing things...
WardsAuto’s Steve Finlay on Today’s F&I Process | ‘Mind the Gap’...
Today on CBTNews.com - Tuesday, November 13th, 2018:
WardsAuto's Steve Finlay on Today's F&I Process
In recent years, new technology has been re-defining the F&I office....
WardsAuto’s Steve Finlay on Today’s F&I Process
In recent years, new technology has been re-defining the F&I office. How are you adapting to these changes in your dealership? In today’s segment,...
Tariffs or Technology: What Will Have the Biggest Impact on Retail...
Steve Finlay, Editor of WardsAuto joins Jim Fitzpatrick in a great discussion about the current effect import tariffs and technology are having on the...
Steve Finlay: The one thing dealerships should focus more on than...
Should your dealership focus more on the product or the profit? Aren't we supposed to believe that profit will eventually come if we put...
WardsAuto’s Steve Finlay: What to be focused on in 2018
Some of the hottest trends and topics from 2017 aren't going away any time soon in 2018. In fact, some of them are just...
WardsAuto’s Steve Finlay: Customer satisfaction for its own sake misses point
When it comes to customer satisfaction in the service lane, we're starting to see a trend where one automaker tries to top others with...
Steve Finlay: Why customers like and want your inventory
Jim Fitzpatrick sits down with Steve Finlay, Senior Editor at WardsAuto, to discuss his article Potential Lean Car Dealer Stocks Defy Customer Wants, making...
WardsAuto: Steve Finlay on the Future of Dealerships | Get Customers...
On today's CBT Newscast for Friday, May 26, 2017:
WardsAuto: Steve Finlay on the Future of Dealerships
The advancements in technology, changing trends, and a new...
