On this week’s episode of F&I Today Becky welcomes back Tony Troussov, Director of Training for Automotive Development Group to discuss F&I fundamentals. Far too many F&I professionals likely fall short in this area. Typically, this is the result of having been promoted to an F&I position without the proper training to effectively manage the office. Many don’t even know how to read a credit application or how to structure a deal. As a result, they lean on the Sales Manager to dictate the terms of the sale. Many dealers rely on their bank reps and vendor relationships to train F&I managers, which may not be the best way to go.
It’s vitally important to not only rely on your bank and vendors to train your F&I person on these soft skills but it’s critical to seek out training that also covers the fundamentals of running an efficient F&I office.
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