On CBT News for May 11, 2020: Founder of Premier Auto Group Troy Duhon Talks COVID-19, Giving Back, and the Future of the Car Business

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Today on CBTNews.com – Monday, May 11th, 2020:

Founder of Premier Auto Group Troy Duhon Talks COVID-19, Giving Back, and the Future of the Car Business
On today’s show, we welcome back Troy Duhon, Owner and CEO of Premier Automotive. Troy and Jim talk about how his dealerships have learned to deal with the unexpected Coronavirus outbreak, making customers feel safe, the future of automotive, and more.

Troy Duhon3 Ways to Make Sure Your F&I Office is Ready (and Safe) for Customers During the COVID-19 Recovery
Millions of people nationwide have likely had anything BUT buying a car on their mind for the last 2 months but as states start to ease restrictions on car sales, dealership showrooms will become busier. Lots will have traffic again and inventory will slowly start to move. F&I departments will come to life as well. Many dealers have moved the entire process online to help keep enough sales flowing to keep the lights on, but back end grosses are taking an enormous hit. Read More

Troy DuhonThree Keys to Profitability in Digital Retailing
With the coronavirus recovery underway in most parts of the country, dealerships nationwide have had to adapt their sales structure. In many parts of the nation, the customer base suddenly has become uneasy to cross the threshold into the store for the first time. And in areas that were able to continue selling during the pandemic response, digital retailing became the consumer’s method of choice, not to mention the only allowable method in others. Read More


Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.

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