Don Hall: “If you aren’t expanding, I don’t know how you will make it.” | Is Bias Training Required in Automotive? | Keeping Your Dealership Employees Safe

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On today’s CBT Newscast for Monday, April 30th, 2018:

Don Hall: “If you aren’t expanding, I don’t know how you will make it.”
At Digital Dealer 24 this year in Orlando, Florida, Don Hall, the President and CEO of the Virginia Automobile Dealers Association, spoke with CBT News’s Jim Fitzpatrick. They covered topics about how the dealer community is the best business to be in along with what it is going to take to be the leading dealership the future. Watch Now

Is Unconscious Bias Training Required in Automotive?
Unconscious biases cause harm to individuals as well as industry, which you can see in the Starbucks revelation. Their CEO was swift to address the concern at its source – the unconscious bias that still seems to simmer in many people. And while the popular coffee chain is front and center, it can’t be ignored that the same implicit biases permeate every workplace. Read More

Keeping Your Dealership Employees Safe
The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter from their attorney. It’s better to act in advance to prevent small issues from turning into major problems. Here are some issues you might have to deal with. Read More

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