Today on CBTNews.com – Tuesday, April 14th, 2020:
Dale Pollak on How Cox Automotive is Helping Dealers Adapt to Changes During COVID-19
On today’s show, we continue our Coronavirus Coverage by speaking with Dale Pollak, Founder of vAuto and Executive Vice President at Cox Automotive. Dale and Jim discuss Dale’s open letter to the auto industry, managing inventory, how Cox Automotive is helping dealers maintain their success during the Coronavirus outbreak, and more.
How to Excel at Offering an Exceptional Customer Experience During COVID-19
Like many other businesses, dealership owners now have the task of keeping customers engaged while also accounting for their safety during this COVID-19 crisis. Years from now, customers will remember the companies who were able to creatively meet their needs successfully while also being a source of support during this challenging time. Read Now
Strong Pre-COVID-19 Sales Could Help Dealers Succeed Later
The auto industry has been running at full throttle for a few years now.Annual new vehicle sales have peaked at more 17 million units since 2015 and used cars in February 2020 were pacing at 4.4 percent above last year’s figures. Then suddenly, the coronavirus pandemic has forced an industry in its prime to press the pause button. In the midst of the worry and fear, there’s a glimmer of light at the end of the tunnel for one of America’s largest industries. Read More