Cox’s Mark O’Neil on Tesla, technology, used cars, online sales process, and industry trends

Cox Automotive

 

Earlier this week Jim Fitzpatrick sat down with Mark O’Neil, COO at Cox Automotive, at the J.D. Power Summit in New York to discuss the future of the retail auto industry and what dealers need to focus on now.

Topics addressed include the used car market, technology, online retailing, future transportation opportunities and customer experience.
Tune in for the full length, in-depth interview.