Marketingvideo

Don’t Get Owned Marketing Your Pre-Owned Vehicles

What dealerships need to do differently to move more pre-owned, CPO and off-brand vehicles Dealerships love to compete on the amount of new inventory they sell. However, the best margins in auto sales are in used cars. The problem is...
Brian Paschvideo

On CBT News for March 30, 2020: Brian Pasch Explains Why Now Might Be...

Today on CBTNews.com - Monday, March 30th, 2020: Brian Pasch Explains Why Now Might Be the Right Time to Fast-Track Your Digital Retailing Efforts On today's...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year...
working

Six Tips on How to Manage Your Dealership Team While Working Remotely

COVID-19 is changing everyone's daily routines, especially when it comes to the workplace. Most businesses that are customer-facing are having to shut their doors...
Dave Cantinvideo

Dave Cantin on COVID-19’s Impact on the Auto Industry

The Effect of COVID-19 on the Buy/Sell Market - Dave Cantin, Dave Cantin GroupAs part of our continuing Coronavirus coverage, we’re pleased to welcome...
DealerPRO Trainingvideo

DealerPRO Training Launches Online Forum to Remain Focused on Fixed-Ops Today

In week #1 of DealerPRO Training's Fixed-ops Management and Leadership online forum, Dealer Development Manager Kristin Williams, along with dealers and fixed-ops professionals, tackled...