Don’t Get Owned Marketing Your Pre-Owned Vehicles
What dealerships need to do differently to move more pre-owned, CPO and off-brand vehicles Dealerships love to compete on the amount of new inventory they sell. However, the best margins in auto sales are in used cars. The problem is...
6 Strategies to Manage Conflict and Improve Working Relationships
Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
How to Properly Handle Inbound Service Calls for Greater Profitability
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
The Importance of a Dealership’s Unique Digital Retailing Process – Tim Cox, CarNow &...
Today on CBT News, we welcome back Tim Cox, co-founder of CarNow, and Drew Tutton, General Manager at Ed Voyles Chrysler, Dodge, and Jeep,...
How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global
CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...
Four Free Digital Marketing Training Resources for You and Your Staff
As the famous saying goes “you have to spend money to make money.” This likely applies to all of your business dealings: from hiring...
