When Customers Call

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David Lewis gives his advice on how to get a calling customer (and their vehicle) off of the phone and into your dealership.

Why You Should Keep a Cabin Air Filter at Your Desk

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On this week's Service Tip of the Week, David Lewis explains how keeping two cabin air filters (one clean, one dirty) at your desk can generate profit.

Getting Customers Into the Dealership

When you sell a customer some sort of package or maintenance, David says to make sure you do this one thing...in order to keep the customer coming back.

Being Able to Understand the Customer

One area that makes a service department successful is being able to understand the customer. David explains why on today's Service Tip of the Day brought to you by Revolution Parts.