NCM® Associates Acquires TSI Auto Solutions, Strengthening Its Software and Data Offerings

Press Release
Kansas City, Mo, October 3, 2018 – NCM® Associates has acquired Canadian-based TSI Auto Solutions, effective Sept. 28, 2018, furthering its growth, diversification, and client support strategy. With this merger, NCM, the originator of the 20 Group process, will further strengthen its database and suite...

Contact At Once! Now Offers Apple Business Chat to Help Automotive Companies Meet Customers Where They Are

ATLANTA, October 2, 2018 — Contact At Once!, the automotive division of LivePerson, Inc. (NASDAQ: LPSN) today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone...

Dealertrack DMS Answers Industry’s Call For Customized Training

Customized Training
Salt Lake City, Utah, September 7, 2018 – As a lack of ongoing training continues to impact employee retention and overall profitability, dealerships nationwide are hard-pressed to reassess their employee programming strategies. According to a recent Cox Automotive dealership staffing study, only 54 percent...

Forecasts Predicts Rise In New Vehicle Sales For August

New Vehicle Sales
Industry SAAR forecast at 16.8 million units in August, up from 16.7 million in July ATLANTA - New-vehicle sales in August are forecast to reach 1.49 million, up approximately 100,000 units from August 2017 according to a sales forecast from Cox Automotive released today. The seasonally adjusted...

Never Miss a Desired Vehicle with Manheim Lane Alerts

Message Alerts
ATLANTA – Buyers know that getting the right vehicle at the right time is critical to maximizing profits in the ultra-competitive used car industry—but that can be challenging during an auction sale day where thousands of vehicles are crossing multiple auction blocks in just...

DataScan Celebrates Grand Opening of New Headquarters in Alpharetta

ALPHARETTA, Ga. – Concluding a nearly $20 million investment, DataScan has officially moved its headquarters to 415 South Broad Street in the new Alpharetta City Center, a thriving 26-acre mixed-use parcel located in the heart of downtown Alpharetta. “We are eager to officially unveil our beautiful new headquarters to area dignitaries, business leaders and local media,” said Ed Brown, president...

EasyCare® Promotes Scott Jacobsen to National Director of Business Performance for SAVY®

NORCROSS, Ga. — June 20, 2018 EasyCare® (div. APCO Holdings) has named Scott Jacobsen as the National Director of Business Performance for SAVY®, the award-winning, dealer-branded mobile app suite designed to bridge the gap between the customer’s digital vehicle shopping experience and the dealership retail...

House votes to Over-Turn the CFPB’s 2013 Auto-Lending Guidelines

House of Representatives
On Tuesday, May 8th, the United States House of Representatives’ voted to repeal the 2013 Consumer Financial Protection Bureau(CFPB) guidelines originally intended to combat discrimination by auto dealers that facilitate car loans for their buyers. The industry's argument has been that the guidelines limited...

17 States, Lead by California, Sue Trump Administration Over EPA Rollback

Trump Administration
WASHINGTON – In a much anticipated backlash to recent EPA rules reversals, 17 states, including California, are now suing the Trump administration over recent actions by the EPA to reverse Obama-Era rules that would have required automakers to produce car fleets that averaged over...

CBT Automotive Network Announces Departure of Co-Anchor Joe Gumm

CBT News
March 26, 2018, Atlanta, GA - CBT Automotive Network, would like to announce the departure of Joe Gumm, one of the network's co-anchors. This change will be effective immediately. Since joining CBT Automotive Network, over two and a half years ago, Joe has been a...
one-pricevideo

Boost Dealership Transparency with One-Price Selling – Barry Schwartz, Robertson Honda (Part 2)

You can check out Part 1 of Barry Schwartz's interview here.  Are you tired of relying on a large sales staff to help maximize the...
phone

The Phone is Ringing: Yesterday, it was an Inquiry; Today, it’s a Buyer!

The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you)...
F&I

Dealing with Higher Interest Rates – 3 Tips to Help F&I Weather the Storm

Dealers seem to be getting a lot of bad news these days. Tariffs threatening to increase the prices of new cars, sales slowing down,...
networkvideo

The Friend of a Friend: Uncovering the Extended Networks within Your Current Clientele –...

Amazing things can happen when you know the right people, and getting out of your comfort zone allows you to network better to make...

Breaking the F&I Stereotype – Simple Steps, Powerful Results

For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than...

Kerrigan Report: Lithia Motors Sees Gains in October

Erin Kerrigan, Managing Director of Kerrigan Advisors, joins CBT News to discuss October’s  Kerrigan Index and the marketplace’s reaction. The Kerrigan Index™ is composed of the seven publicly...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

How to Be More Proactive in Sales

On today's episode of the Tom Stuker Show, Tom talks about how and why you should be much more proactive than reactive when it comes...

The Problem with High Turnover Rates

  On today's episode of Straight Talk, David Lewis talks about the problem with high turnover rates in the car business and how it can...