Leading Your Dealership Team in a Time of Crisis – Dr. Paul White, NYT Best-Selling Author

Dr. Paul Whitevideo
As part of our ongoing Coronavirus coverage, we’re pleased to welcome Dr. Paul White, leadership trainer, a renowned psychologist, and best-selling author of “The 5 Languages of Appreciation in the Workplace”. In this segment, Dr. White and Jim discuss how to best lead and support your team during these tumultuous times. Stay tuned for more COVID-19 coverage right here on the CBT...

How Cox Automotive is Helping Dealers Build Virtual Relationships with Their Customers – Jessica Stafford

Jessica Staffordvideo
As part of our continuing Coronavirus coverage, we’re pleased to welcome back Senior Vice President and GM at Autotrader and Kelley Blue Book, Jessica Stafford. In this segment, Jessica and Jim discuss the current landscape of the auto industry during the COVID-19 outbreak. They also tackle how Cox Automotive is working to help dealers and consumers navigate selling and...

Leveraging Data to Strategically Market Your Dealership in the Middle of COVID-19 – John Fitzpatrick, Force Marketing

Force Marketingvideo
As part of our continuing Coronavirus coverage, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing. Last time we spoke to John, he discussed navigating the marketing challenges presented by the Coronavirus. Today, he and Jim tackle how new data is influencing their strategy to help and support their dealer partners. Stay tuned for more COVID-19...

On CBT News for March 25, 2020: Chris Saraceno of Kelly Automotive Discusses Facing Coronavirus Obstacles

Chris Saracenovideo
  Today on CBTNews.com - Wednesday, March 25th, 2020: Chris Saraceno of Kelly Automotive Discusses Facing Coronavirus Obstacles On today's show, Jim Fitzpatrick discusses the ongoing impact of Coronavirus in the retail automotive industry with Chris Saraceno, Vice President and Partner of Kelly Automotive Group and best-selling author of The Theory of 5. NADA Advocates to Consider Dealerships as Essential Business Should dealership sales...

El Patronn of Sunrise Chevrolet Discusses How He is Handling the Government Mandated Shutdown of His Dealership

El Patronnvideo
  As part of our continuing Coronavirus coverage, we’re pleased to welcome back Rudy "El Patronn" Tremenio, Managing Partner of Sunrise Chevrolet in Forest Hills, NY. In this segment, El Patronn and Jim discuss Governor Cuomo's state-wide shut down of all non-essential businesses which includes Sunrise Chevrolet (with the exception of the service department). They also discuss furloughing staff, working...

The Importance of Staying Positive During Coronavirus Uncertainty – Glenn Lundy, #RiseAndGrind

Glenn Lundyvideo
As part of our ongoing Coronavirus coverage, we’re pleased to welcome Glenn Lundy, automotive retail expert, speaker, and host of the #RiseAndGrind morning show. In this segment, Glenn and Jim discuss the five steps every auto retail professional should consider taking to maintain a positive attitude. Stay tuned for more COVID-19 coverage right here on the CBT Automotive Network.

The Role Digital Retailing Plays in This Rapidly Changing Car Buying Environment – Mo Zahabi, Cox Automotive

Mo Zahabivideo
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Mo Zahabi, Senior Director of Product Consulting at Cox Automotive. In this segment, Mo and Jim discuss the importance of having a solid digital retailing strategy in place during the COVID-19 outbreak. Stay tuned for more COVID-19 coverage right here on the CBT Automotive Network.

How One Vendor is Stepping Up to Help Their Dealer Partners – Hugh Hathcock, ReconVelocity

Hugh Hathcockvideo
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock, Owner and Founder of ReconVelocity. In this segment, Hugh and Jim discuss the new ReconVelocity Dealer Relief Program, and how it will assist dealer operations during these uncertain times. Stay tuned for more COVID-19 coverage right here on the CBT Automotive Network.

On CBT News for March 24, 2020: David Kain, Becky Chernek, & David Lewis Weigh in on Coronavirus Challenges

video
  Today on CBTNews.com - Tuesday, March 24th, 2020: David Kain, Becky Chernek, & David Lewis Weigh in on Coronavirus Challenges On today's show, we speak to auto industry experts Becky Chernek, President of Chernek Consulting, David Kain, President of Kain Automotive, and David Lewis, CEO of David Lewis & Associates about the current spread of COVID-19 and challenges dealers are facing...

What Message Should Dealers Be Sending to Their Clients? – Eric Mercado, WeDrive

Eric Mercadovideo
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back President of WeDrive Automotive, Eric Mercado. In this segment, Jim and Eric discuss dealership marketing spend during the COVID-19 outbreak, and how marketing vendors can help dealerships pivot their messaging to clients. Stay tuned for more COVID-19 coverage right here on the CBT Automotive Network.

HEADLINES

Paul J. Dalyvideo

Paul J. Daly Discusses the Big Takeaways from his Automotive State of the Union...

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Paul J. Daly, Founder and CEO of Congruent Story, and...
Mark Tewartvideo

5 Pieces of Advice from Veteran Trainer Mark Tewart to Weather the Coronavirus

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of "How...
Bill Wittenmyervideo

On CBT News for April 3, 2020: Bill Wittenmyer Discusses COVID-19, Digital Retailing, and...

Today on CBTNews.com - Friday, April 3rd, 2020: Bill Wittenmyer Discusses COVID-19, Digital Retailing, and Working Remotely On today's show, we continue our Coronavirus Coverage by...
phone

Get Back to the Phone Basics in the Face of COVID-19

The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....

Selling Your Customer’s Story to the Bank

Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...