Chevy Dealer Tim Roberts Discusses MotorTrend’s CPO Program

MotorTrendvideo
You know those cars you have on your lot that aren't the same brand of vehicles that you sell at your franchise, and you have no way to certify them to ensure top dollar when they're sold? Well, we have the solution for you that will both drive more traffic and increase your used car net profits. On today's...

Increase Your F&I Department’s PVR with These 3 Strategies – Adam Marburger, Ascent Dealer Services

F&Ivideo
On today’s show, we welcome back Adam Marburger, F&I expert, and President of Ascent Dealer Services. Adam always has great insight into what makes a successful F&I office and what dealers could be doing more of in their day-to-day. VIDEO TRANSCRIPT:  Jim Fitzpatrick: We are so excited to have Mr. Adam Marburger, who's President of Ascent Dealer Services, back with us...

How to Set Up Your Middle Managers for Long-Term Success in the Dealership – Brian Finnegan, Advanced Dealer Concepts

middle managersvideo
On today's show, we discuss the turnover dealers see with middle managers and the challenges they face on the showroom floor every day with Brian Finnegan, president of Advanced Dealer Concepts and former sales training director with AutoNation. Brian has also served as general manager of some of the largest Mercedes Benz and Lexus dealerships in the southeast. VIDEO TRANSCRIPT: Jim...

How to Reduce Your Dealership’s Paid Search Advertising Waste – James Grace, CEO of Wizely

paid searchvideo
When managed correctly and monitored well, paid search advertising is an effective marketing strategy for your dealership. But if your ad spend quality is lousy, then you might as well be throwing money away. Here to tell us how to reduce your dealership’s paid search advertising waste is James Grace, Founder, and CEO of Wizely. VIDEO TRANSCRIPT: Jim Fitzpatrick: Thanks...

How to Integrate Technology in Your Dealership and Modernize Your Customer Experience – Mark Tewart

Mark Tewartvideo
On today's show, we welcome back Mark Tewart, president of Tewart Enterprises, best-selling author of "How to Be a Sales Superstar," and host of "On The Mark," right here on the CBT Automotive Network. Welcome back to the show, Mark. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Hey everyone. Jim Fitzpatrick. Thanks so much for joining us on another edition of CBT News. On...

Lisa Copeland on Industry Trends, Dealer’s Pain Points, and Fiat Leaving the U.S. Market

Lisa Copelandvideo
On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight and industry knowledge to share with us, and in this segment, Lisa and Jim discuss the Hustle and Grind Conference, Fiat, and industry headwinds and tailwinds. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Hello, everyone. I'm Jim Fitzpatrick. Thank you...

Brian Benstock on First Quarter Sales Results, Recruiting Salespeople, and Staying Positive in the Dealership

brian benstockvideo
On today’s show, we welcome Brian Benstock Partner GM and VP at Paragon Honda. Brian is here to give us a dealer’s perspective on the first quarter sales results and trends in the industry. VIDEO TRANSCRIPT: Jim Fitzpatrick: So here we are in the early part of April, and dealers are kinda shaking off the first quarter, and certainly March, talk...

How to Effectively Handle Leads and Manage Your Dealership’s BDC – Marc McGurren

Marc McGurrenvideo
Every dealer wants the same thing, to move their inventory faster and more efficiently. But with money spread across several different marketing channels, you might struggle to see what’s paying off. Here to tell us how to effectively manage your BDC and properly handle leads as they come in is Marc McGurren, President and Co-founder of McGurren Consulting. VIDEO TRANSCRIPT:  Jim...

How Dealerships Can Overcome the Service Technician Drought – John Fairchild, Fixed-Ops Expert

technician droughtvideo
Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to make the best of this situation? Well, our next guest is here to tell us. Today, we speak to John Fairchild, fixed-ops training and management expert, about how dealers can overcome the service technician drought. VIDEO...

How to Reduce Employee Healthcare Costs and Improve Your Dealership’s Bottom Line – Keith Lemer, WellNet

healthcare costsvideo
Here to talk about reducing healthcare costs and improving your dealership’s bottom line is Keith Lemer, CEO of WellNet Healthcare Plans. VIDEO TRANSCRIPT:  I'd like to welcome in Mr. Keith Lemer, who is with WellNet Healthcare. Welcome to CBT News. Keith Lemer: Thanks very much, Jim. Thanks for having me. Jim Fitzpatrick: Great, great. So dealers are out there, there's every dealer that's...

HEADLINES

newscastvideo

Manheim’s Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities | Interesting...

 Today on CBTNews.com - Tuesday, May 21st, 2019: Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities - Zo Rahim, Industry Insights...
dream teamvideo

The Importance of a Dream Team Concept

On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...
lateral support

Should You Use Lateral Support as a Service Department Dispatch System?

Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of...
relevancyvideo

How to Maintain Relevancy with Your Customers

 How are you communicating with your customers?  Are they confused because you’re addressing things they’re not interested in hearing about? Cory Mosley tells you...

The Importance of a Dream Team Concept

On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...

Having the Willingness to Win

The retail auto industry can often times feel like a race. Sometimes we're racing against coworkers or the competition, while other times we're racing...

The Power of the First Impression

 On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...